Telephony
We offer a wide variety of telephony solutions; from traditional analog and digital phone systems to state-of-the-art systems, Advanced Automation Inc. (AAI) has a solution to meet your needs.

 

Voice over IP
VoIP enables voice communications to any IP network. This allows you to use the same network infrastructure for your phones, computers and security cameras-ultimately resulting in cost savings. VoIP unlocks a range of options not available in traditional phone systems. Any computer can become a phone as long as it is connected to your computer network or the Internet-an exceptional solution for telecommuting and traveling employees.

 

VoIP PBXs from our team open a new range of possibilities in integrating your telephone and computer networks as well. Now you can use data from your phone system in real-time. Customer accounts can be pulled up automatically based on caller ID. Your employees have complete information faster, so they can serve your customers better. VoIP does not necessitate that outgoing phone traffic be routed over the Internet. You can avoid problems with voice communication on public networks and still enjoy advanced features that VoIP has to offer. With our robust VoIP offerings, any of these calling methods are available to you: VoIP, analog phone lines, T1/E1 phone lines, and connection of multiple VoIP systems.

 

Our feature VoIP system for SMB is the Digium Switchvox IP PBX
Digium is the original creator of Asterisk, the Industry's first Open Source PBX platform. Designed for the small to midsize business, the Digium Switchvox offers a cost-effective solution for offices that need a full feature set of functionality. Easy to use, flexible and scalable, the Switchvox offers a complete turn-key IP PBX solution. There are a variety of models from which to choose.

Features:

  • Auto Attendant
  • Voice Over IP Ready
  • Voicemail
  • Voicemail via eMail
  • On-the-fly Call Monitoring
  • Real-time Switchboard
  • Call Recording - Up to 20 Concurrent Recorded Calls
  • Conference Calls - Up to 30 Simultaneous Conference Call Users
  • Supports 1 to 400 Users
  • Music on Hold
  • Call Logs
  • Call Reporting

Call Control:

  • Hold
  • Blind Transfer
  • Call Parking
  • Do Not Disturb
  • Send Calls
  • 1-way Paging
  • 2-way Intercom

Specifications

  • Optional Cold Spare Failover
  • Hardware-based Echo Cancellation
  • Redundant Power Supply
  • RAID Controller in Mirrored Drives
  • Asterisk Business Edition Telephony Software
  • Digium Asterisk GUI

Traditional Phone Systems
Given the reliability and features of newer phone systems, AAI typically recommends a system for most of its customers.  We understand that every business has unique needs, and our first priority is helping you choose the best solution for your goals and budget. Give us a call today and we will help pick the system that is best for you.